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ADP Framework

49th Floor, 8 Parramatta Square, Parramatta, NSW, 2150

The ADP Framework is a structured, evidence-based training system designed to help organisations prevent and manage occupational violence and aggression. Developed with a focus on high-risk industries such as healthcare, education, and community services, the framework combines proven strategies with flexible delivery methods. It uses the 70-20-10 learning model to reinforce practical skills through a blend of formal training, on-the-job experience, and peer support. This approach ensures that staff are not only equipped with theoretical knowledge but also the confidence and capability to apply it effectively in real-world situations.

More than just a training course, the ADP Framework is a complete system for embedding safe, respectful, and resilient workplace practices. It supports long-term behavioural change by encouraging reflection, teamwork, and continuous learning. Organisations can tailor the framework to suit their unique operational needs, making it ideal for both internal training teams and external training providers. With a focus on measurable outcomes, risk reduction, and sustainable improvement, the ADP Framework empowers workplaces to proactively address aggressive behaviour, improve staff wellbeing, and foster a culture of safety and respect.